Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Pilgrim Support Center
  1. Pilgrim Support Center
  2. My Dua List Support

My Dua List Support

Welcome! You can raise a request for My Dua List Support Board using the options provided.

Paid Plans
  • Technical support

    Need help installing, configuring, or troubleshooting? Select this to request assistance.

  • Billing & plan upgrade questions

    Choose this if you have questions about licensing or billing.

  • Report a bug

    Tell us the problems you're experiencing.

  • Suggest a new feature

    Let us know your idea for a new feature.

  • Suggest improvement

    See a place where we can do better? We're all ears.

  • Other questions

    Don't see what you're looking for? Select this option and we'll help you out.

Powered by Jira Service Management
{"xsrfToken":"a6a70e787bd2da4a2a7d91783ce10d6f67e7d6dd_lout","branding":{"id":"34","key":"mdlsb","name":"My Dua List Support","portalBaseUrl":"/servicedesk/customer/portal/34","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/34/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#81afb5","headerLinkHoverBGColor":"#81afb5","headerBadgeColor":"#81afb5"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c11ba384-a491-41cd-9113-e5b3cdda95ec/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzOTgzZDU3MC1lYjQ1LTRjYzUtOWViNS04NWIzM2Y1NGU1YmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmMxMWJhMzg0LWE0OTEtNDFjZC05MTEzLWU1YjNjZGRhOTVlYyI6WyJyZWFkIl19LCJleHAiOjE3ODM4MjY0MTMsIm5iZiI6MTc4MzgyNTgxM30.O2BaIt7EZQC6y04bS8sTPfpiS-V3gKUXKzdP8P_0K60&client=3983d570-eb45-4cc5-9eb5-85b33f54e5bf&mode=fit","logoId":"c11ba384-a491-41cd-9113-e5b3cdda95ec","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Pilgrim Help Center","sharedPortalName":"Pilgrim Support Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Pilgrim Help Center","sharedPortalName":"Pilgrim Support Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/33d19a90-0dc4-4946-8a81-2f5a846d46a5/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzOTgzZDU3MC1lYjQ1LTRjYzUtOWViNS04NWIzM2Y1NGU1YmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjMzZDE5YTkwLTBkYzQtNDk0Ni04YTgxLTJmNWE4NDZkNDZhNSI6WyJyZWFkIl19LCJleHAiOjE3ODM4MjY0MTMsIm5iZiI6MTc4MzgyNTgxM30.cmTtNYVTksRTsn_Z1pHzQfYlK6e0eyr7_uKaBea3pCk&client=3983d570-eb45-4cc5-9eb5-85b33f54e5bf&height=300&mode=fit","bannerMediaApiFileId":"33d19a90-0dc4-4946-8a81-2f5a846d46a5","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"34","key":"mdlsb","projectId":10198,"serviceDeskId":34,"name":"My Dua List Support","description":"<p>Welcome! You can raise a request for My Dua List Support Board using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/34","onlyPortal":false,"reqTypes":[{"id":"35","name":"Billing & plan upgrade questions","descriptionHtml":"","callToAction":"Billing & plan upgrade questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://thepilgrim.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[34],"key":""},{"id":"37","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://thepilgrim.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[35,34],"key":""},{"id":"39","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://thepilgrim.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[35,34],"key":""},{"id":"40","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://thepilgrim.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[35,34],"key":""},{"id":"41","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://thepilgrim.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[35,34],"key":""},{"id":"34","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://thepilgrim.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[35,34],"key":""},{"id":"38","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://thepilgrim.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":34,"name":"Paid Plans"},{"id":35,"name":"Free Plans"}],"orderMapping":{"35":[34,39,40,41,37],"34":[34,35,39,40,41,37]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"61ed0cff-8cd1-3578-9152-47969887cca0","appLinkName":"","appLinkUrl":"","spaceKey":"MDLSB","spaceName":"My Dua List Support Board","spaceUrl":"","isServer":false},"labels":[],"projectKey":"MDLSB","serviceDeskId":34,"kbLinkDomainURLs":["https://thepilgrim.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":34,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MDLSB","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzOTgzZDU3MC1lYjQ1LTRjYzUtOWViNS04NWIzM2Y1NGU1YmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMTE1MTU3MjU3OSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzgzODI3MDEzLCJuYmYiOjE3ODM4MjU4MTMsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.w8KFXXRQSqxnNRWAdEyRu-QLzOe8_2rrKEmVtRNE0ks","targetCollection":"upload-user-collection-1151572579","endpointUrl":"https://api.media.atlassian.com","clientId":"3983d570-eb45-4cc5-9eb5-85b33f54e5bf","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Pilgrim Support Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://thepilgrim.atlassian.net/wiki","kbLinkDomainURLs":["https://thepilgrim.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=thepilgrim","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"a6a70e787bd2da4a2a7d91783ce10d6f67e7d6dd_lout","baseUrl":"https://thepilgrim.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://thepilgrim.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"3983d570-eb45-4cc5-9eb5-85b33f54e5bf","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"ee9f7d515f36498bb9d9128c3c715dd0","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://thepilgrim.atlassian.net","edition":"free","anonymousEnabled":true,"requestIntroEnabled":true}